-
How long is the process?Bespoke Kits - For a custom team kit, orders are typically completed in as little as 5 weeks. This includes the design process, exchanging emails to confirm details like sponsors and final designs. Teamwear - Standard stock items like beanies or boot bags from a team’s club shop take about 1–2 weeks. Bundles that include bespoke jackets or kit replicas may take 3–4 weeks. Trophies & Awards - For larger quantities, we recommend placing your order at least 6 weeks before your event to ensure timely delivery. Shipping - We offer Standard Shipping (3–5 business days) & Express Shipping (1–2 business days, subject to availability). Shipping times may vary depending on your location and the carrier. Shipping costs are calculated based on the weight, size, and destination of your order. A convenient ‘collection’ option also available for local customers.
-
Do you ship internationally?Yes, we do! We ship worldwide, delivering to destinations ranging from nearby England and Scotland to as far as Canada and Australia. Please note that shipping rates could vary depending on your region.
-
How do I order?Simply reach out to us! You can make a quick and easy enquiry by filling out the contact form on our website, or email us directly at sales@classicsportswear.co.uk. We're here to help!
-
What products and services do you offer?We specialise in bespoke sports shirts, kits, and teamwear for clubs. Additionally, we offer club awards, framed shirts, and custom-printed banners to celebrate individual and team achievements. We also create personalised workwear, customisable with company logos, for a professional and unique touch.
-
What sports do you create apparel for?We’ve worked with 100+ of clubs across 15+ sports, including our most popular football, rugby, and cricket. We’ve also partnered with team in sailing, bowls, horse riding, and more—there’s no sport we can’t work with!
-
Can I exchange an item if it’s defective or incorrect?Yes! We pride ourselves on delivering high-quality products, but if something goes wrong and it’s our fault, we’ll make it right with an exchange or replacement.
SHIPPING & RETURNS
A brief overview of Classic's shipping and returns policies.
If there's any confusion feel free to contact
sales@classicsportswear.co.uk or call 02920 569848
Return & Exchange Policy
At Classic, we strive to ensure you are completely satisfied with your purchase. If you are not entirely happy, please review our return and exchange policy below:
Eligibility for Returns
​
-
Timeframe: Items must be returned within 14 days of receiving your order.
-
Condition: All items must be unused, unworn, and in their original packaging.
-
Exclusions: Custom or bespoke items (e.g., personalised team apparel) are not eligible for return unless faulty.
​
Exchange Policy
​
-
Exchanges are accepted for items of a different size or similar value, subject to availability.
-
Please contact us at sales@classicsportswear.co.uk or call 02920 569848 to arrange an exchange.
-
Exclusions: Custom or bespoke items (e.g., personalised team apparel) are not eligible for exchange
​
Faulty or Incorrect Items
​
-
If you receive a faulty or incorrect item, please notify us within 14 days of receipt.
-
We will arrange for a replacement or refund after confirming the issue.
​
Return Process
​
-
Email our support team at sales@classicsportswear.co.uk with your order number and reason for return/exchange.
-
Once approved, ship the item(s) back to us using a trackable method.
-
Refunds (excluding shipping fees) will be processed within 5-7 business days after we receive the agreed returned item(s).
​
Shipping Costs
​
-
Customers are responsible for return shipping unless the item is faulty or incorrect.
-
For exchanges, we cover the shipping cost for the replacement item.
Shipping Policy
At Classic, we aim to deliver your orders quickly and efficiently. Below are the details of our shipping policy:
​
Processing Time
​
-
Orders are typically processed within 1-2 weeks for in-stock items.
-
Custom or bespoke items take generally 4 weeks to manufacture and dispatch, depending on the complexity of the order.
-
Delay times are confirmed once full order details and payment have been received.
​
Delivery Options
​
-
Standard Shipping: Delivery within 3-5 business days after dispatch.
-
Express Shipping: Delivery within 1-2 business days after dispatch (subject to availability).
-
Shipping times may vary based on location and carrier service.
​
Shipping Costs
​
-
Shipping rates are calculated based on the weight, size, and destination of your order.
-
We have a ‘collection’ option also available.
​
International Shipping
​
-
We ship worldwide! Delivery times and costs vary depending on the destination.
-
Customers are responsible for any customs duties, taxes, or additional charges.
​
Tracking Information
​
Once your order has been dispatched, you will receive a confirmation email with tracking details to monitor your shipment’s progress.
​
Shipping Issues
​
-
If your order is delayed or lost in transit, please contact us at sales@classicsportswear.co.uk or call 02920 569848 for assistance.
-
We are not responsible for delays caused by the shipping carrier or customs clearance.
STORE POLICY
PRIVACY & SAFETY
PRIVACY NOTICE
​
Classic Sportswear Manufacturing Ltd knows that you care how information about you is used and shared, and we appreciate your trust and want you to feel confident in our services and security as it relates to your personal information. This notice describes our privacy policy. By visiting Classic Sportswear Manufacturing Ltd, you are accepting the practices described in this Privacy Notice.
What Personal Information About Customers Does Classic Sportswear Manufacturing Ltd Gather?
The information we learn from customers helps us personalise and continually improve your shopping experience at Classic Sportswear Manufacturing Ltd . Here are the types of information we gather.
INFORMATION YOU GIVE US
​
We do not store credit card details nor do we share customer details with any 3rd parties. Credit card information is not held on our servers and is only held by Paypal.
​
We receive and store only information given to us for further contact (eg.Email Address or phone number). You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, fulfilling orders, customising future shopping for you, improving our store features, and communication with you.
​
Automatic Information: We receive and store certain types of information whenever you interact with our website. For example, like many web sites, we sometimes use "cookies," and we obtain certain types of information when your Web browser accesses our website.
​
E-mail Communications: To help us make e-mails more productive to improve service and your shopping experience, we sometimes send you newsletters of our services and products, notifications of changes to our policies, and order confirmations. If you do not want to receive e-mail from us, other than order notifications and receipts, please click on the "Unsubscribe" link that you'll find at the bottom of our newsletters. Alternatively, you can email us directly at accounts@classicsportswear.co.uk to request your email address to be removed from our database.
COOKIES?
​
Cookies are alphanumeric identifier text files that we transfer to your computers hard drive through your Web browser to enable our systems to recognise your browser and to provide features such as storage of items in your shopping cart between visits.
DOES CLASSIC SPORTSWEAR MANUFACTURING LTD SHARE THE INFORMATION IT RECEIVES?
​
We respect your privacy and appreciate your business. At no time do we ever provide your account contact or payment information to any third party vendor, associate or service provider unless absolutely necessary in order to complete your transaction and order.
CONDITIONS OF USE, NOTICES AND REVISIONS
​
If you choose to visit www.classicsportswear.co.uk, your visit and any dispute over privacy is subject to this Notice, including limitations on damages, arbitration of disputes, and application of the law. If you have any concern about privacy of your personal information as used and collected within our website, please send us a thorough description by clicking on the "Contact Us" link on the side menu, and we will try to resolve it.
Our business changes constantly, and our Privacy Notice will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
INFORMATION YOU GIVE US
​
You provide most such information when you search, enquire, order, or other methods of communication via our website or email to Classic Sportswear Manufacturing Ltd. As a result of those actions, you might supply us with such information as your name, address, and phone numbers.
AUTOMATIC INFORMATION
​
For security purposes Classic Sportswear Manufacturing Ltd sometimes collects and analyses the Internet protocol (IP) address used to connect your computer to the Internet, and to our website. This is done for your protection for tracking purposes in the unfortunate event that someone gains access to your personal or financial information and opens an account, or makes purchases under your name.
QUESTIONS
​
Questions regarding our Privacy Policy, or other policy related material can be directed to our support staff by clicking on the "Contact Us" link in the side menu. Or you can email us at: accounts@classicsportswear.co.uk